Frequently Asked Questions
If you are considering purchasing an artwork, we recommend taking the time to read through some of the common questions we receive. This will provide you with valuable insight and help you make an informed decision.
折りたたみ可能なコンテンツ
What print sizes do you offer?
Our prints are produced in 4 different sizes.
Small (A4 - 210mm x 297mm)
Medium (A2 - 420mm x 594mm)
Large (A0 - 841mm x 1189mm)
Extra Large (1000mm x 1500mm)
Please add approximately 100mm around the edge of the print for framing options which includes a 60mm matt board surrounding the image.
For custom sizing to suit a specific space, please contact us and we'll be sure to size your image accordingly.
What print options do you have?
Our images come in the following options.
Unframed Print
Box Framed Print
Acrylic Panel
Framed Acrylic Panel
What materials and frame colours do use?
Our prints are produced with Ilford Galerie premium papers, available in Metallic Gloss or Smooth Pearl for a tailored look and feel.
Framing is available in White, Black, or Oak finishes
What is an acrylic panel
Acrylic panels are created by printing an image directly onto the back of a optically clear acrylic sheet, resulting in a vivid and glass-like appearance. The high-quality printing process ensures vibrant colours and sharp details in every print. These come ready to hang with a cleat mounted to the back, or can be custom framed for an enhanced finish.
How long until I receive my artwork?
Please note that production and shipping times may vary according to seasonal demands.
Every print is produced according to your order.
For rolled prints shipped in Australia please allow 1-2 weeks for delivery and 2-3 weeks for international orders.
For framed prints a 2-3 week production time is required.
And acrylic panels require a 3-4 week production time.
Please note that Limited Edition prints are non-refundable and each print is inspected meticulously before being sent. Should you experience any problems with the print during shipping, please contact us immediately so we can resolve the issue.
Can I change my order?
Please ensure to review your order and shipping details before submitting it.
Orders sent to the wrong address will result in a re-delivery fee.
Should you need to make changes to your order, please contact us as soon as possible, once your order has started production changes cannot be accepted.
unfortunately our Limited edition prints are non-refundable due to the nature and cost of producing this style of artwork. So please ensure you review your order carefully before submitting it.